The Apothecary takes the health of our clients, employees, and community seriously.  Before your visit, please take a moment to read our spa procedures in the era of COVID-19.

In accordance with the State Executive Order we require that anyone entering the Apothecary wear a face covering.  The mask can be removed during facials, face waxing, and during massage.  All staff members will be wearing face masks.  During the services in which client face coverings are removed, service providers will also be wearing a face shield.  A sneeze guard has also been installed at the reception desk.  If you arrive without a face covering, we will have some available for a small fee.

We have added 15 minutes onto every appointment so that our staff can disinfect every touch point between clients.  Due to the logistics of scheduling clients with more time in between appointments, only facials, massages, and body treatments can be scheduled online.  For all other appointments, and scheduling multiple appointments in one visit, call us at 734-545-4303.  If you get our voicemail, please leave a message and be patient for a return call.
Estheticians wash their hands with soap and water for 20 seconds before and after every client, and all staff members practice good hygiene throughout the day.  Surfaces, containers, and touch points are cleaned with an EPA approved disinfectant after every client.
In order for our staff to comply to social distancing, our downstairs treatment room has been converted to an employee break room where 6 feet can be maintained.  This also allows for less people in the Apothecary.  We will have a maximum of 4 staff members at any given time.  The extra time we schedule between clients should allow for less people in the building at any given time.
Pre-service consultations will take place 6 feet away.  There will also be time to ask questions and ask for product recommendations at the end of your service.  We ask that conversation during those services where client masks are removed be kept to a minimum to reduce the viral load.
Please do not arrive earlier than 5 minutes before your service.  If possible, call us from your car and we will let you know that your Esthetician is ready to take you directly to the room.  On your first visit back there will be a waiver to sign and every visit thereafter there will be a quick COVID-19 prevention check list to acknowledge as you enter.

Upon entering we will require that your temperature be taken and ask if you have you had any of the following symptoms in the last 2-14 days:

  • Fever of 100.4 or greater, or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache (out of the ordinary)
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose (unrelated to allergies)
  • Nausea or vomiting
  • Diarrhea

If you said yes to any of these symptoms we will ask that you reschedule your appointment.  Clients will not be charged a cancellation fee.

If you need to cancel your appointment prior to your appointment time due to sickness, you will not be charged a cancellation fee.  In addition, our staff is asked to stay home if they are not feeling well.  Your patience is appreciated in the event that your appointment needs to be cancelled due to an employee illness.

We have suspended some of our normal hospitality practices.  We are no longer offering beverage service.  Spa slippers are no longer provided and we request that you keep your shoes on and take all of your belongings with you into the treatment room.  Hand shakes and hugs are also suspended but we will be smiling at you from behind our mask!

Due to staff allergies we do not allow pets, with the exception of a service dog. Also, we have a strict Fragrance Policy. The wearing of synthetic fragrances (perfumes) is not permitted at the Apothecary. Keep in mind that hair products containing synthetic fragrances should also be avoided.

Shopping our retail store has been suspended.  We are open by appointment for services only.  If you wish to purchase products or gift cards but don’t have any appointment, you can call us at 734-545-4303, pay over the phone, and utilize curbside pickup.  If you don’t know which products are best for your skin we offer free virtual skin consultations by emailing contact@jessicasapothecary.com.

We are encouraging clients to shop online at https://jessicasapothecary.com/shop/ or call us at 734-545-4303 to purchase products over the phone.  Curbside pickup is available Tuesday-Friday 11-7 and Saturday 10-5.  Simply pull up to the grey garage door next to our front door on 5th, leaving enough room for pedestrians to walk past, and call to let us know you have arrived.  Someone will bring your pre-paid products out to you.

We are encouraging clients to shop online at https://jessicasapothecary.com/shop/ or call us at 734-545-4303 to purchase products over the phone.  Curbside pickup is available during business hours.  Simply pull up to the grey garage door next to our front door on 5th, leaving enough room for pedestrians to walk past, and call to let us know you have arrived.  Someone will bring your pre-paid products out to you.

Other than a caregiver, please refrain from bringing anyone with you to your appointment.  Guests will be asked to wait in their car or outside.